A critical aspect of TRISTAR's culture is our philanthropy. From grassroots volunteer projects initiated in individual offices to the company's adoption of the El Sauzal Orphanage in Ensenada, Mexico and the City of Hope here in Los Angeles, TRISTAR actively engages in charitable activities.
TRISTAR was founded out of a partnership between John Anderson and Tom Veale that began in 1987. Originally named Topa Risk Services, the company began as an insurance program manager and medical malpractice claims administrator. Workers compensation claims management services were added to our offerings in 1989. Growth and change followed, and in 1995 the Company was renamed TRISTAR Risk Management with the involvement of new partner, Don Freeberg. As managed care and benefits administration services were added to our offerings, the organization grew into TRISTAR.
Since our early days, we have focused on continually improving our products and services to ensure the best value for our clients which has resulted in providing a strong, secure, and growing organization for our employees and business partners. We are the nation’s largest independent third party claims administrator. We empower more than 1,000 employees in offices throughout the United States, focusing business operations in three divisions: property casualty claims management, benefits administration, and managed care services.
PROPERTY & CASUALTY CLAIMS
We manage claims for more than 350 alternatively funded entities in both the private and public insurance segments. Within that customer base are thousands of individual insureds who are covered through various insurance carrier and program administrator engagements in which TRISTAR functions as the insurer's outsourced claims department. Our claim professionals' personal attention to every client, injured employee and other claimants transform the risks they face into enhanced outcomes for us all. Our results speak for themselves. Our property & casualty claims teams' dedication to our core principles is the reason that we achieve.
- 97% average client audit scores
- Resulting in 98% client retention
TRISTAR’s Benefit Administrations has established a national presence as a leading provider of quality, cost-effective benefits administration, including self-funded medical, ASO services for dental / vision / STD, Flexible Spending Accounts/HRA, partial self-funding, and COBRA, as well as managed absence and disability programs.
We've built our reputation by providing transparent, competitive, and flexible solutions with a personal touch – in short, by setting the standard by which all other administrators are compared. Our clients are large corporations and businesses of all sizes, and the thousands of employees who work for them all. Regardless of the size or the nature of the business, our responsibility is to develop and maintain programs to ensure the continued health and well-being of working people. We believe that integrity, expertise, and dedication will provide the foundation for achieving our vision.
We offer effective consultation, diversified products, and cutting-edge technology throughout the United States.
TRISTAR’s Managed Care provides the outstanding services you've come to expect from us – all with the end goal of encouraging and sustaining healthy employees, and getting them back to work in a medically appropriate and cost effective manner.
We offer a full suite of services to successfully manage the medical components of your Workers' Compensation or health care benefits program. We accomplish this through three areas of engagement: case management, bill review, and wellness programs. Long considered an industry leader, we pride ourselves on providing high quality service and unparalleled cost containment solutions.
THE TRISTAR PROMISE
We have maintained a reputation for being lean and effective with a very flat organization structure; and expect all in our company to be true to our values and make the right choices, both financially and ethically. We apply state-of-the art technology and intellectual acumen that comes from experience and deep analysis to create financial and operational efficiencies, radically reduce costs and increase savings for our clients. We believe that intellect and ability can be applied to our entire range of risk and benefit services, to creating an opportunity for you – to improve your bottom line, to fund additional projects and services, or simply to help people feel safe, healthy, and secure.
When you engage TRISTAR, you help create a world in which together we transform risk into opportunity.
- Respect for our clients and one another
- To operate with integrity, adhering to strong moral and ethical codes
- To earn your trust and confidence by always doing the right thing
- To deliver excellence through our quality work and customer service each and every day